Privacy Policy

Remawah Botanical respects your privacy. This privacy policy explains how we collect, use, and protect your personal information when you use our services.

1. Data We Collect

We collect the following information:

• Account information: name, username, email, phone number
• Shipping information: complete address, postal code
• Payment information: payment method used (we do not store credit card information)
• Purchase history and product preferences
• Technical information: IP address, browser type, device used

2. How We Use Your Data

The information we collect is used to:

• Process and deliver your orders
• Manage your account
• Provide customer service
• Send order-related information
• Send newsletters and promotions (with your consent)
• Improve user experience and product quality

3. Data Protection

We take appropriate security measures to protect your information from unauthorized access, alteration, or disclosure:

• Passwords stored with bcrypt hashing (salt rounds: 12)
• SSL/TLS encryption for all transactions
• Limited and encrypted database access
• Regular security updates

4. Not Sold to Third Parties

We do not sell, rent, or trade your personal information to third parties. Your information is only shared with:

• Shipping service providers to deliver your orders
• Payment service providers to process transactions
• Legal authorities when required by law

5. User Rights

You have the right to:

• Access your personal information that we store
• Update or correct your information
• Request deletion of your account and data
• Refuse use of your data for marketing purposes

To request account deletion, please contact us at info@remawahbotanical.com.

6. Cookies Usage

We use cookies to:

• Manage your login sessions
• Remember shopping cart preferences
• Analyze site usage for service improvement

You can disable cookies through your browser settings, however some site features may not function optimally.

7. Policy Changes

We may update this privacy policy from time to time. Changes will be announced via email and posted on our website. Continued use of our services after such changes constitutes your acceptance of the revised policy.

8. Contact Us

If you have any questions about this privacy policy, please contact us: